The Distance Selling Regulations would ordinarily say that you have 7 days from the date of confirmation
from us of your order to change your mind and cancel the order. In that case we would provide a full
refund less the direct cost to us of the return of any items already delivered to you which (unless
this is seen as a breach of the Distance Selling Regulations) would include the direct cost to us of
their carriage to you and their return. However, as you consent to the service being provided immediately
and as they are provided by software which you open, these regulations do not apply.
We want you to be delighted with any service we provide to you. Whilst our legal position is spelt out in
plain English above and in our terms, we will consider
a refund in any case where there is proper cause for complaint. We will do all we can to assist you.
48 Arwenack Street, Falmouth, Cornwall TR11 3JH, United Kingdom.
Tel: +44 (0)845 652 0807
Fax: +44 (0)131 464 0301
E.Mail: CLICK HERE to e.mail us.